Dear Associates,

Welcome to 2010! I hope all of you feel as good about the year as I do. We have a great deal to look forward to and, of course a great deal of work to do. But I am sure that together we can achieve great things.

My first few weeks have been very exciting. I have had the opportunity to meet the Department Heads, Project Leads and some members of their teams. I have been able to take a first look at some of the plans and programs for the year ahead. I have also met quite a number of you, albeit very briefly and very informally, as I walked around the building or took the elevator.

Last week I was privileged to travel to Australia with the Sales and Operations leaders to attend their conference. This was an excellent opportunity to get to know them and discuss our detailed sales and operations plans ……and do some recognition for the many great performances of 2009!

I continue to be impressed with the pride and the passion of our Philippines team, and I know we are going to use that pride and passion to drive our business and support our Representatives during the months ahead.

2010 started slowly and our first book of the year did not deliver as we had planned. But Book 2 is performing above expectations, driven by our new fragrance Windscape. And in total, sales for the month of January are now tracking above our plan, giving us a good platform on which to build an outstanding first quarter performance.

We have an exciting year ahead of us and I look forward in meeting you all in the coming days. But for now, I would like all of us to continue what we do best and remain focused on the great plans we have for 2010. Thank you for your warm welcome and here’s to a superb year!